PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, mitelos.com (hereinafter also referred to as the Website) commits to adopting the necessary technical and organizational measures according to the appropriate security level for the risk of the data collected. 

Laws incorporated in this privacy policy
This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the Internet. Specifically, it complies with the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR).
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, approving the Development Regulation of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

 

Identity of the Data Controller
The data controller of the personal data collected on mitelos.com is Mitelos Bioscience, S.L., with NIF/CIF: B65964470, represented by Mitelos Bioscience, S.L. (hereinafter, the Data Controller).
Contact details are as follows:

  • Address: Pau Claris 138 1º 4ª 08009-Barcelona
  • Contact email: info@mitelos.com

Personal Data Record
In compliance with the GDPR and LOPD-GDD, personal data collected through forms on mitelos.com will be incorporated into our files and processed to facilitate, expedite, and fulfill the commitments established between mitelos.com and the User, or to maintain the relationship arising from the forms completed, or to respond to any requests or inquiries.
In accordance with the GDPR and LOPD-GDD, unless the exception in Article 30.5 of the GDPR applies, a record of processing activities is maintained specifying, according to their purposes, the processing activities carried out and other circumstances established by the GDPR.

 

Principles applicable to the processing of personal data
The processing of User personal data will adhere to the following principles set out in Article 5 of the GDPR and Articles 4 and following of Organic Law 3/2018:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability

Categories of personal data
The data processed on mitelos.com are strictly identifying data. No special categories of personal data as per Article 9 of the GDPR are processed.

 

Legal basis for processing personal data
The legal basis for processing personal data is consent. mitelos.com commits to obtaining explicit and verifiable User consent for processing personal data for one or more specific purposes.

Users have the right to withdraw consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawal of consent will not affect the use of the Website.

 

Purposes of processing personal data
Personal data is collected and managed by mitelos.com to facilitate, expedite, and fulfill commitments between the Website and the User or to maintain relationships established via the forms, or to handle requests or inquiries.

Data may also be used for commercial purposes, including personalization, operational and statistical analysis, marketing studies, content adaptation, and improving Website quality, functionality, and navigation.

 

Processing of Data Through Forms and Communications

The personal data that you provide to us through this form will be processed by Mitelos Bioscience, S.L., for the purpose of managing the delivery of the requested guide and sending you communications related to the company’s products, services, and news. The legal basis for this processing is the consent of the data subject. Your data will not be disclosed to third parties, except in cases of legal obligation or to providers necessary for the provision of the service (such as hosting or email marketing services). You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability by sending an email to info@mitelos.com. We will retain your data as long as you do not request its erasure.

Retention periods of personal data
Personal data will only be retained for the minimum time necessary for processing purposes, and in any case, for a period of 18 months or until the User requests its deletion.

 

Recipients of personal data
User personal data may be shared with specific recipients or categories of recipients. If the Data Controller intends to transfer personal data to a third country or international organization, Users will be informed.

 

Personal data of minors
Only those over 14 years old may lawfully give consent for the processing of their personal data by mitelos.com. For minors under 14, parental or guardian consent is required.

 

Personal data of minors
Only those over 14 years old may lawfully give consent for the processing of their personal data by mitelos.com. For minors under 14, parental or guardian consent is required.

 

Confidentiality and security of personal data
mitelos.com commits to adopting the necessary technical and organizational measures to guarantee the security of personal data. The Website uses an SSL certificate (Secure Socket Layer) to ensure secure and confidential data transmission.

Rights related to personal data processing
Users have the following rights under GDPR and LOPD-GDD:

  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction
  • Right to data portability
  • Right to object
  • Right not to be subject to automated decisions

Users may exercise their rights by sending a written request to the Data Controller with reference “GDPR-www.mitelos.com“, including their identification data, request details, and contact address.

Links to third-party websites
The Website may contain links to third-party sites not operated by mitelos.com. These sites have their own privacy policies.

Complaints to the supervisory authority
Users may file a complaint with the Spanish Data Protection Agency (https://www.aepd.es/).

Acceptance and changes to this Privacy Policy
Users must read and accept the conditions regarding personal data protection contained in this Privacy Policy. Use of the Website implies acceptance of this Privacy Policy.

mitelos.com reserves the right to modify this Privacy Policy due to legislative, jurisprudential, or doctrinal changes. Users are advised to check the page periodically.